Effective Date: 07/01/2024

Thank you for choosing Vroomtogo! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application ("App") that provides services for grocery, pharmacy, parcel delivery, and food from multiple vendors.

1. Information We Collect

We may collect and process the following types of personal information:

• Information You Provide: When you register or use our App, you may provide us with personal information such as your name, address, email, phone number, and payment information.

• Usage Information: We collect information about how you interact with our App, including the pages you visit, the features you use, and the actions you take.

• Device Information: We may collect information about your device, including the device type, unique device identifiers, IP address, and operating system.

• Location Information: With your consent, we may collect your precise location information to provide location-based services such as delivery tracking.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide and maintain the services offered through our App.
• To personalize your experience and improve our services.
• To process your orders and facilitate deliveries.
• To communicate with you regarding your account, orders, promotions, and updates.
• To analyze trends, track usage, and improve the functionality and performance of our App.

3. Information Sharing and Disclosure

We may share your information with third parties for the following purposes:

• With vendors and service providers to facilitate the services you request (e.g., delivery partners, payment processors).
• With our business partners or affiliates for marketing or promotional purposes, subject to your preferences.
• In response to legal requests or to comply with applicable laws and regulations.

4. Your Choices and Rights

• You may choose not to provide certain information, but this may limit your ability to use certain features of the App.
• You can access, update, or delete your personal information by accessing your account settings.
• You can opt-out of receiving promotional communications by following the instructions provided in the messages.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure and maintain data accuracy.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at

•  [email protected]

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By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.